We Train

Training as a Service

With proven and sustainable value, TaaS combines the benefits of a traditional shared services model with a flexible design, development, and delivery approach that keeps pace with today’s cloud and SaaS software. TaaS is an ideal, cost-efficient solution for large, globally dispersed, tech-forward organizations.
True’s TaaS infuses high-touch opportunities and fosters customer relationships by emphasizing agility in today’s world.

  • Full Organization Change Management (OCM) strategy

  • Comms Strategy: Concept Design & Development
  • eCommercials, eBlasts, social, videos and/or supporting materials for target audiences
  • Manage communications across all Client platforms (Client, SharePoint, social, etc.)
  • Creative Design Services
  • Graphic Design

  • Develop and deliver in classroom and online technology training for new hires, product launches, refresher programs or special events for US, Canada, EU, and APAC

  • SME trainers deliver content and offer Train-the-Trainer services, Traditional Instructor Led Training and Virtual Training delivery and support for all platforms and worldwide audiences

  • Perform all aspects of LMS administration, including but not limited to, course testing, managing curricula, and wrapping content for deployment as SCORM packages

  • Design and develop new SharePoint sites and Power Apps
  • Maintain existing sites
  • Administer and support global SharePoint Users and Instances

  • All language and translation support services for all mature & emerging markets
  • Machine translation and in-market reviewer collaboration
  • All major market linguists available to support any live training in language or as interpreters

Change Management Strategy & Project Management Support

Everything is about change today – especially post pandemic. What is different today compared to yesterday? What needs to change today for a sustainable tomorrow? The key is not “change management” but planned change versus emergent change. In both cases, you can lead change through the vision for change, but success depends on how the change process is managed. Even in planned change, the future state is not always known (as in transitional change) but may need to be discovered (as in transformative change). A key consideration in planned change is establishing ways to influence movement in the desired direction because it is rarely possible to control that movement (you get short-term compliance but not long-term commitment). On the other hand, emergent change can also be influenced, not toward a specific direction but in a more general approach through building change competency.
Change Management (CM) is more than a buzzword to True – it’s the cornerstone for effective transformation. Strategic Alignment (Governance) Program & Project Management, Communications, Training, and Metrics are all necessary components to an enterprise change strategy.

  • While True is agnostic in approach, ADKAR is easily the most popular and adaptable methodology among our clients and the most proven to withstand the test of time.

  • Project management support can be effective in helping to plan, organize, and execute a change program. Our PMs are experienced in most methodologies and are aware of the benefits and limitations of each of them.

  • Managing the human, cultural and social changes that inevitably go along with any project. This involves understanding the human impacts of what you are doing by engaging stakeholders, and then dealing with the issues that arise, to effect orderly change.

  • Comms Strategy: Concept Design & Development

  • Executive Awareness, SOP Role Based Training, Full Scale Live ILT & eLearning

  • Celebrate molecules of success; Showcase early wins as social proof

Live and Virtual Training, Facilitation, Logistics & Operations

True’s Training and Performance Service will customize and or support any existing program specifically for your teams and your organization.
Delivery support formats include all modalities and platforms such as Train-the-Trainer, Instructor-led Classroom, Virtual Classroom, eLearning, and video-based content. Post-training surveys & metrics will ensure all learning objectives are met. Further, True will survey a sample of your customers once a training program has been implemented to ensure that the training distills into your daily operations.
Contact us to customize a training session that is right for you!

  • Our expert trainers will certify to deliver client developed content as well as train our client teams to train on any content (True developed, Client developed, or 3rd party licensed content)

  • Whether your certified content or ours designed & developed for you

  • All platforms and modalities (Adobe Connect, MS Teams, WebEx, Zoom)

  • We provide facilitators for live training & producers for virtual classroom training to support your trainers

  • Resources from True’s training logistics and operations support team will provide all support as required for scheduled training sessions (registration, roster management, surveys, hosting, LMS compliance notifications)

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