We Advise.
We Train.
We Do.
The Best Kept Secret
in Transformation™
We Advise
CIO-To-Go
True’s CIO-to-Go model provides our clients with an “On-Demand” engagement model to the critical Chief Officer roles including CIOs, CTOs, CLOs, COOs, and CDOs. Our Services can ensure your organization is current with emerging technologies and industry standards. We’ll recommend the most appropriate, robust, and cost-effective technology solutions, including hardware and software platforms, network infrastructure, communications frameworks, data centers and cloud services.
Benefits Include:
- Lower fixed corporate G&A overhead
- Ability to leverage the knowledge of industry leaders who are current in market trends and technologies
- Ability to be provided strategic plans and roadmaps that will drive new markets and new clients while normalizing historically unpredictable IT costs
Technology Services Management
True’s personalized approach to technology management allows you to effectively grow your business and execute new strategies with technology that matches your needs! From design to implementation to management True offers a full tech stack catered to your specific needs. We provide an agile organization where resources are specialized and efficiently aligned to support the entire business in a fast, scalable, and flexible way. True will bring certified and highly specialized IT Infrastructure Services experts to ensure you have an optimized, well secure, and scalable IT infrastructure. We will provide you with the peace of mind that your IT Operations are well controlled so you can better focus on the innovation and technology led enablement that your business needs from you the most.
Services Include Management of:
Availability & Performance Management
- Maintain availability and performance, monitor, OS Support, patching, backup and restoring services, virus protection and storage management of all in-scope cloud instances.
Network Monitoring & Management
- Monitor and manage all key network elements such as Routers, Firewalls, Switches, Wireless Access points, and site connectivity.
Incident Resolution
- Detection, triage, resolution and / or escalation of incidents occurring in the infrastructure devices.
Server, Storage, & Application Management
- Maintain availability and performance of back-end servers, storage units and infrastructure applications such as Email, Document collaboration, OneDrive, Backups, Antivirus, and patching.
Security Monitoring & Management
- Monitor and manage environment for security, respond to vulnerabilities, attacks, and perform / coordinate remedies.
Wireless & Site WAN
- Wireless planning and implementation, and Site WAN connectivity support and management.
Full 24/7 U.S.-Based Service Desk
True provides scalable, cost effective, and innovative solutions to companies of any size and industry. Whether you are seeking a full-service desk support experience or are simply looking to supplement your current team, True is a trusted partner you can rely on to provide you the right combination of people, process, and technology . In addition to cost optimization, outsourcing with True will help you upscale your customer service experience through better processes, governance, and proactive management.
Customized Hours of Operation
- Available whenever you need us, 24x7x365.
Real-Time Analytics
- Proactively monitor and improve performance.
Workforce Management & Quality Assurance
- Ensure full coverage staffing schedules.
Flexible Customer Interfaces
- Including call, email, and self-service.
Overall IT Management
- Network, servers, systems, and patch management.
We Train
Managed Technology Services
True’s personalized approach to technology management allows you to effectively grow your business and execute new strategies with technology that matches your needs! From design to implementation to management True offers a full tech stack catered to your specific needs.
Services Include Management of:
Availability & Performance
Maintain availability and performance, monitor, OS Support, patching, backup and restoring services, virus protection and storage management of all in-scope cloud instances.
Network Monitoring
Monitor and manage all key network elements such as Routers, Firewalls, Switches, Wireless Access points, and site connectivity.
Incident Resolution
Detection, triage, resolution and / or escalation of incidents occurring in the infrastructure devices.
Server, Storage, & Application
Maintain availability and performance of back-end servers, storage units and infrastructure applications such as Email, Document collaboration, OneDrive, Backups, Antivirus, and patching.
Security Monitoring
Monitor and manage environment for security, respond to vulnerabilities, attacks, and perform / coordinate remedies.
Wireless & Site WAN
Wireless planning and implementation, and Site WAN connectivity support and management.
24/7 U.S.-Based Service Desk
Whether you are seeking a full-service desk support experience or are simply looking to supplement your current team, True is a trusted partner you can rely on to provide the experience, security and support you need.
Customized Hours of Operation
Available whenever you need us, 24x7x365.
Real-Time Analytics
Proactively monitor and improve performance.
Workforce Management & Quality Assurance
Ensure full coverage staffing schedules.
Flexible Customer Interfaces
Including call, email, and self-service.
Overall IT Management
Network, servers, systems, and patch management.
CIO-To-GO
Our CIO-to-Go model provides our Clients with an “On-Demand” engagement model to the critical Chief Officer roles including CIOs, CTOs, CLOs, COOs, and CDOs.
- Lower fixed corporate G&A overhead
- Leverage the knowledge of industry leaders who are current in market trends and technologies
- Provide a strategic plan and roadmap that will drive new markets and new clients while normalizing historically unpredictable IT costs
We Do
CIO-To-Go
True’s CIO-to-Go model provides our clients with an “On-Demand” engagement model to the critical Chief Officer roles including CIOs, CTOs, CLOs, COOs, and CDOs. Our Services can ensure your organization is current with emerging technologies and industry standards. We’ll recommend the most appropriate, robust, and cost-effective technology solutions, including hardware and software platforms, network infrastructure, communications frameworks, data centers and cloud services.
Benefits Include:
- Lower fixed corporate G&A overhead
- Ability to leverage the knowledge of industry leaders who are current in market trends and technologies
- Ability to be provided strategic plans and roadmaps that will drive new markets and new clients while normalizing historically unpredictable IT costs
Technology Services Management
True’s personalized approach to technology management allows you to effectively grow your business and execute new strategies with technology that matches your needs! From design to implementation to management True offers a full tech stack catered to your specific needs. We provide an agile organization where resources are specialized and efficiently aligned to support the entire business in a fast, scalable, and flexible way. True will bring certified and highly specialized IT Infrastructure Services experts to ensure you have an optimized, well secure, and scalable IT infrastructure. We will provide you with the peace of mind that your IT Operations are well controlled so you can better focus on the innovation and technology led enablement that your business needs from you the most.
Services Include Management of:
Availability & Performance Management
- Maintain availability and performance, monitor, OS Support, patching, backup and restoring services, virus protection and storage management of all in-scope cloud instances.
Network Monitoring & Management
- Monitor and manage all key network elements such as Routers, Firewalls, Switches, Wireless Access points, and site connectivity.
Incident Resolution
- Detection, triage, resolution and / or escalation of incidents occurring in the infrastructure devices.
Server, Storage, & Application Management
- Maintain availability and performance of back-end servers, storage units and infrastructure applications such as Email, Document collaboration, OneDrive, Backups, Antivirus, and patching.
Security Monitoring & Management
- Monitor and manage environment for security, respond to vulnerabilities, attacks, and perform / coordinate remedies.
Wireless & Site WAN
- Wireless planning and implementation, and Site WAN connectivity support and management.
Full 24/7 U.S.-Based Service Desk
True provides scalable, cost effective, and innovative solutions to companies of any size and industry. Whether you are seeking a full-service desk support experience or are simply looking to supplement your current team, True is a trusted partner you can rely on to provide you the right combination of people, process, and technology . In addition to cost optimization, outsourcing with True will help you upscale your customer service experience through better processes, governance, and proactive management.
Customized Hours of Operation
- Available whenever you need us, 24x7x365.
Real-Time Analytics
- Proactively monitor and improve performance.
Workforce Management & Quality Assurance
- Ensure full coverage staffing schedules.
Flexible Customer Interfaces
- Including call, email, and self-service.
Overall IT Management
- Network, servers, systems, and patch management.
Our Work
Technical Training for Thousands of Crew Members & Kiosk / Digital Signage Deployment.
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NextGen Retail Platform & Supplier Efficiency.
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Training-as-a-Service & Global Market Translation
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Strategic IT Go Forward Plan, Change Management and Training program, & Enterprise Security.
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We Give Back
Our 2022 giving theme focuses on making every moment count. We know that every little moment of giving back has a very big impact and will spend the year giving back in every way possible!
Our Offices
Memphis, TN 38120
116 Village Blvd, Suite 200
Princeton, NJ 08540
