Facilitated the definition of a Next Generation Retail Platform (NGRP) for global markets which included leading strategic workshops to drive alignment, define vision and principles, and deliver architecture design.
We are currently in the process of completing the strategic roadmap and maintaining global program management encompassing NGRP, virtualization, and POS / BOS services.
Provided recommendations on cost savings opportunities related to existing technology / support contracts, field services and depot services resulting in hundreds of thousands of dollars in savings.