Last Updated: July 31, 2025
This Privacy Policy describes the policies of True Group, Inc., 1211 W. 22nd Street, Suite 1100, IL 60523, United States of America, on the collection, use and disclosure of your information that we collect when you use our website (https://truegroup.net ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at sales@truegroup.net. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies:
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy included below.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Grievance / Data Protection:
If you have any queries or concerns about the processing of your informtaion this is available with us, you may email us at sales@truegroup.net.
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Manage Cookie Preferences
You can change your cookie preferences any time by clicking the icon on the bottom left of our homepage. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
If you are using any other web browser, please visit your browser’s official support documents.
Consent for SMS Communications
By opting into SMS, you are agreeing to receive SMS messages from True Group, Inc.
SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.
Types of SMS Communications
If you have consented to receive messages from True Group, Inc., you may receive messages regarding technology status updates, help desk notifications, etc.
Messge Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 messages per week related to server status updates.
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
You may opt-in to receive SMS messages from True Group, Inc. in the following ways:
Opt-Out Method
You can opt-out of receiving messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help
If you are experiencing any issues, you can reply with the keyword “HELP”. Or, you can get help directly from us at https://truegroup.net/ or by calling 630-472-9600.
For more information, please see our Privacy Policy above (https://truegroup.net/privacy-policy).
